EHS SaaS explained: Multi-tenancy is a difference that makes a difference

There is a considerable degree of (intended) confusion in the EHS software space when it comes to multi-tenancy.  Companies that are considering Software-as-a-Service (SaaS) hear all sorts of things from EHS software vendors hoping to tap into the momentum of cloud computing.  Among the most common is that multi-tenancy is a “techie” thing that doesn’t need to be part of the conversation.  Many go as far as saying “sure, we can do multi-tenant, single-tenant, whatever you need!”— anything to win the job.

Unfortunately, those vendors simply do not understand what they are talking about.  Multi-tenancy is a major shift in computing and requires all new approach to software architecture and delivery model.  It is transformational, and customers who intend to buy the next generation of EHS software should spend the time to understand differences.

Multi-tenancy is the core foundation of modern SaaS and shouldn’t be taken lightly, generalized, or massaged into something that suits a vendor’s self-serving interpretation of SaaS.  Having experienced first-hand the true benefits of multi-tenant SaaS, I can’t conceptualize how SaaS would have delivered those benefits if it wasn’t multi-tenant.  Can anyone imagine companies like Salesforce, NetSuite, Google, or Amazon offering a “single-tenant” solution side by side to their multi-tenant clouds?  I will go as far as say that any company offering a single-tenant solution cannot be a serious contender in offering multi-tenant SaaS.

I would also add that single-tenant (hybrid) cloud applications are worse than on-premise installment.  Why?  Because they are fake clouds.  In these instances, a customer is, in fact, outsourcing maintenance of their application to a vendor that is not equipped for that maintenance.  No single vendor in the EHS software industry is large enough to undertake maintenance of the single-tenant infrastructure on behalf of their customers, regardless how inexpensive hardware may be.

There are many ways to take the functions of on-premise installed software model of the 1980s and package them as services.  Some of these service delivery modes– such as ASP, single-tenant hosting, and hybrid clouds– merely relocate and reassign long-standing problems and potentially make them worse.  In a single-tenant model, user customizations may infiltrate throughout the stack, in a way that makes it difficult to upgrade the performance of the stack.  The true SaaS models confront and mitigate– or even eliminate– some of the most vexing elements of software installation and maintenance: configurability on the fly, software maintenance, and upgrades.  It is “a tyranny of software upgrades” that kills the single-tenant model.

Let me offer a simple analogy to drive home the point as to why multi-tenancy matters: Tesla vs. Edison– War of Currents.

The War of Currents was a series of events surrounding the introduction of competing electric power transmission systems in the late 1880s and early 1890s that pitted companies against one another and involved a debate over cost and convenience of electricity generation and distribution systems, electrical safety, and a media/propaganda campaign, with the main players being the direct current (DC) based on the Thomas Edison Electric Light Company and the supporters of alternating current (AC) based on Nikola Tesla’s inventions backed by Westinghouse.

With electricity supplies in their infancy, much depended on choosing the right technology to power homes and businesses across the country.  The Edison-led group argued for DC current that required a power generating station every few city blocks (single-tenant model), whereas the AC group advocated for a centralized generation with transmission lines that could move electricity great distances with minimal loss (multi-tenant model).

The lower cost of AC power distribution and fewer generating stations eventually prevailed.  Multi-tenancy is equivalent of AC when it comes to cost, convenience, and network effect.  You can read more about how this analogy relates to SaaS in the book by Nicholas Carr, “Big Switch,” a Wall Street Journal bestseller. It’s “the best read so far about the significance of the shift to cloud computing,” said Financial Times.  The EHS software industry has been a laggard in adopting multi-tenancy.

Given these fundamental differences between different modes of delivering software as a service, it is clear that the future lies with the multi-tenant model.

Whether all customer data is put onto one database or onto multiple databases is of no consequence to the customer.  For those arguing against it, it is like an assertion that companies “do not want to put all their money into the same bank account as their competitors,” when what those companies are doing is putting their money into different accounts at the same bank.

When customers of a financial institution share what does not need to be partitioned—for example, the transactional logic and the database maintenance tools, security, and physical infrastructure and insurance offered by a major financial institution—then they enjoy advantages of security, capacity, consistency, and reliability that would not be affordably deliverable in isolated parallel systems.

In enterprise cloud applications and cloud application platforms, multi-tenancy yields a compelling the combination of efficiency and capability without sacrificing flexibility or governance.

When a software provider seeks to blur the distinctions between one technology and another, there’s usually just one reason: because they are unable to offer the superior technology to their customers, and hope to persuade their customers that real differences are not relevant to their needs.  Multi-tenant platforms for enterprise on-demand applications represent genuine opportunities for customer advantage.  The reality of multi-tenant differentiation is acknowledged by authoritative industry analysts such as Gartner, whose March 2007 announcement1 of its Outsourcing Summit that month included this definition of Software as a Service:

“Hosted software based on a single set of common code and data definitions that are consumed in a one-to-many model.”

In other words, hosting models that do not offer the leverage of multi-tenancy don’t belong in the same discussion as the value proposition implied by the term, “SaaS”.  Multi-tenancy is a difference that makes a difference.

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References

1Gartner Inc., “SaaS will have significant impact on IT services and outsourcing providers,” Tekrati, 7 March 2007

Rethinking Urban Water Management

 

Water utility worker stands among tanks

Improved wastewater distribution and treatment technologies have largely eradicated once-common waterborne diseases.

Water supply and distribution were ranked as the fourth greatest engineering achievement of the 20th century by the National Academy of Engineering (NAE), and rightfully so.

Developments in water management have drastically improved public health and safety.  In the early 1900s, for example, dysentery and diarrhea, both waterborne diseases, were the third largest cause of death in the United States (Wulf, 2000).

Currently, incidences of waterborne diseases in the United States are minimal, thanks in large measure to improved water distribution and treatment technologies.  Additionally, cities are now less susceptible to flooding due to the development and implementation of storm drain systems. The current paradigm in urban water management entails a centralized drinking water plant, connected to individual households through an underground network of pipes, and a sewer that carries the wastewater to a centralized treatment plant for further discharge into a natural water stream.  This system has permitted significant progress in our society.

Our clean water supply and sanitation systems may be endangered

NAE also says that providing access to clean water is the fifth greatest challenge that we will face this century.  Despite all its positive qualities, the urban water management paradigm has some serious limitations that are likely to get worse in the future due to increasing urban population, expansion of paved areas, scarcity of water, and climate change:

  • Reliance on large quantities of water
    Centralized systems depend heavily on large quantities of water— an already scarce resource that will likely become even more so, with increasing population and climate change.  Population growth also requires increasing the capacity of the water treatment plants and expanding the already-complex network of water lines.
  • More runoff
    Fast-growing cities mean larger paved areas and, therefore, higher runoff during rain events.  Runoff, which carries pollutants from the street surface, is difficult and expensive to contain and treat. Many cities— including some cities here in the San Francisco Bay Area— discharge their storm water runoff directly to the sea, with minimal treatment.  If you live in the San Francisco Bay area, you may have noticed blue signs posted next to storm drains, which read “Drains to the Bay”.  Runoff is expected to become an even bigger issue due to the variability in rainfall caused by climate change.
  • Expensive operation and maintenance
    Extensive underground pipe networks for drinking and wastewater are expensive to operate and maintain.  They make urban planning more difficult because pipe locations are not always known, and multiple independent agencies and companies run pipes and cables underground. Furthermore, the lead poisoning in Flint, Michigan, shows us that poorly maintained old pipes can present a serious public health issue.
  • Leaky pipes
    An estimated 10 – 40% of the global urban water supply is lost due to leaky pipes, which are difficult and costly to repair (Larsen et al., 2016)..
  • Lost nutrients
    Centralized water systems are not particularly efficient in recovering the nutrients that wastewater offers (i.e., nitrogen and phosphorous).
In search of a more sustainable solution
Water treatment utility plant

Centralized treatment plants have vastly improved public health, but perhaps a more decentralized urban water management system would address some of their shortcomings.

Across the country and the world, innovative teams have proposed and implemented multiple improvements and alternatives to the current urban water management paradigm.  But there is still no widely-accepted solution to the current and future challenges in urban water management.

A real, sustainable solution would involve a combination of measures adapted to local needs.  One promising approach to replace or supplement our current systems is to decentralize the management of urban water.  This means treating the wastewater close to the source in small-scale treatment systems, instead of transporting it through a complex network of pipes to a centralized treatment plant.  Decentralization offers a series of advantages— such as less reliance on pipes, easier coverage expansion in rapidly growing cities, lower variability in the loading of the treatment systems, and efficient utilization of the wastewater as a resource.

Decentralized systems, for example, offer the opportunity to separate blackwater (urine, faeces, flushwater), brownwater (faeces and flushwater), and greywater (water from washing food, clothes, and dishware, and from bathing)— which would be very complicated in a centralized system, due to the need to install separate pipelines for each.

Separating these sources makes wastewater treatment more efficient, as each of them require different extents of treatment.  It also opens the possibility of water reuse.  For example, greywater can easily be treated at a local scale and reused, therefore saving water and energy.  Source separation also provides the opportunity to recover nutrients from human waste more efficiently.  Urine, for example, contains a high concentration of nitrogen, which is lost as nitrogen gas in most centralized treatment plants.  By separating the urine in a decentralized system, nitrogen could be recovered.

Nevertheless, decentralized systems have their own challenges.  These include the complexity of operating, maintaining, and inspecting a network of treatment systems; the development of reliable and robust small-scale systems; and public acceptance.  Decentralized urban water management is still in its early development, but it’s an idea that certainly deserves further consideration.

Why now?

Historically, major innovations in urban water management have been triggered by crises: the overpopulation of Ancient Rome led to the development of large scale water distribution systems; the cholera and typhoid fever outbreaks in Europe led to the development of disinfection; and the severe pollution of water stream led to development and implementation of wastewater treatment (Sedlak, 2014).  With increasing world population, rapid urbanization, climate change, and a growing scarcity of resources, our current urban water management systems will be under increasingly significant stress.  It is crucial to our health, our safety, and the overall well-being of our society that we anticipate the challenges and start innovating now.

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References
Hansen, R. D. (n.d.). Water and Wastewater Systems in Imperial Rome. [online]  <Accessed 16 December 2016>

Larsen, T. A., Hoffmann, S., Lüthi, C., Truffer, B., Maurer, M. (2016). Emerging solutions to the water challenges of an urbanizing world. Science, 352 (6288), pp. 928-933.

National Academy of Engineering. (2008). Grand Challenges for Engineering. National Academy of Science.

San Francisco Public Utilities Commission. (n.d.). Only Drain Down the Rain. [online]  <Accessed on 16 December 2016>

Sedlak, D. (2014). Water 4.0: The Past, Present, and Future of the World’s Most Vital Resource. Yale University Press.

Tilley, E., Ulrich, L., Lüthi, C., Reymond, P., Schertenleib, R., Zurbrügg C. (2014). Compendium of Sanitation Systems and Technologies, 2nd Revised Edition. Swiss Federal Institute of Aquatic Science and Technology (Eawag), Dübendorf.

Wulf, W. A. (2000). Great Achievements and Grand Challenges. The Bridge, 30 (3&4), pp. 5-10.

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Still looking for the right EHS software to revolutionize your environmental and compliance initiatives?  Book a demo with us today!

 

Locus environmental engineer Victor Huanambal

About guest blogger— Victor Huanambal, Locus Technologies

Victor Huanambal has been working at Locus for close to two years as an environmental engineer. He graduated from the University of California, Berkeley, in 2014.

At Locus, he is mostly involved in projects related to groundwater remediation, environmental compliance, and greenhouse gases verification.

Different is good—How to find your unique strengths for success in R&D

Periodically, our CEO Blog will host blog contributions from Locus employees, who will be blogging about environmental data, compliance, sustainability, or other topics of interest to our customers and partners. We hope you will enjoy these different perspectives, and we invite you to join in the conversation, either in the comments field below, or on our social media channels:

 

Finding a differentiator for R&D success in cloud SaaS applications

Finding a differentiator for your organization is the key to success in a competitive marketplace.

Anyone in the tech industry will tell you that building software can be a costly endeavor.

On top of the overhead expenses, selling enterprise software means long sales cycles and competing in a crowded field of vendors.

To succeed in this cutthroat environment, you need a differentiator—somewhere your company excels compared to the other players in the field.  This differentiator will be your main focus in every aspect of the business.  It allows you to effectively prioritize and execute your tasks, maintaining an edge on the competition.

Working at Locus, a question I often hear is, “How do you hire and retain top engineering talent, when you’re competing with the big tech titans in Silicon Valley?”

My answer is simple and straightforward: our environmental focus.  Ever since Locus started as a company, our vision has been to deliver technologies that optimize the management of environmental data for our customers.  Our goal is to be the best technology partner for helping our customers manage their environmental footprint.

Locus environmental engineers collaborating with software designers

At Locus, environmental engineers with high domain expertise work closely with software engineers to build solutions that very effectively fulfill our customers’ needs.

To work on Locus’ product development team, you must either be exceptional in cloud/SaaS technologies or in environmental engineering.  Our ability to integrate these two specialties is our differentiator.  Other vendors may have capability in one area, but very few can claim both.

At Locus, these two types of engineers work side by side, collaborating to deliver new software.  This dynamic creates incredible opportunities for engineers to learn new things and experience the satisfaction of being challenged at work.  At the same time, it creates an ideal team to deliver the best products to address the environmental health & safety market.

Recently, our engineering team was working on our vapor intrusion and indoor air management application, built for our customers for compliance and regulatory reporting.  Environmental engineers were best suited for this project because they thoroughly understand the regulatory compliance process.  Having environmental engineers collaborating directly with software designers on the team, rather than relying on consultants, allowed us to quickly design a reliable system for automating GHG tracking.  This is just one example of how we integrate a unique set of skills and expertise in our company.

Projects such as this one help reaffirm my belief that finding a unique differentiator is the key to success.  Find what makes you stand out in the market, and pride yourself on that quality.

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Still looking for the right EHS software to revolutionize your environmental and compliance initiatives?  Book a demo with us today!

 

Sandeep Khabiya - Director of Software Engineering

About guest blogger— Sandeep Khabiya, Locus Technologies

Sandeep Khabiya is responsible for driving software development at Locus Technologies in alignment with the company objectives. In his role, he directs the work of a broad range of technical personnel and is a coach and mentor for team members across multiple and diverse projects.

Before joining Locus as the Director of Software Engineering, he spent over 14 year with HP Software leading development of products like IT Governance, Project Management and Cloud Service Automation while working with teams across the globe in US, Czech Republic, India, and China.

San Jose Water Company selects Locus Platform for environmental compliance management

 

SAN FRANCISCO, Calif., 29 November 2016 — Locus Technologies (Locus), a leading provider of cloud-based software solutions to streamline EHS regulation and compliance management, has partnered with San Jose Water Company for an implementation of the Locus Platform.

San Jose Water Company is an investor-owned water utility that serves over one million people in the greater San Jose metropolitan area. San Jose Water Company has been a customer of Locus since 2014, and has been using Locus EIM and Locus Mobile for its drinking water compliance activities. After finding success with their EIM solution, San Jose Water Company is expanding its Locus usage to Locus Platform.

San Jose Water Company will take advantage of the flexibility of the Locus Platform to configure a range of environmental compliance apps for tracking and reporting water discharges and hazardous material inspections, helping Locus to further strengthen its position in the water utilities market. By choosing to build most of their applications themselves, San Jose is taking advantage of Locus Platform’s easy-to-use configuration workbench to create unique and effective solutions. They will be able to use Locus Platform to support compliance with EPA’s Clean Water Act, Clean Air Act, and Resource Conservation and Recovery Act (RCRA).

In addition to tracking discharges and inspections, San Jose Water Company will use Locus Platform’s capabilities for reminders and checklists associated with other compliance requirements. They will also take advantage of Locus Platform’s built-in mobile features to enable their custom apps and streamline data collection throughout their various departments.

Locus Platform’s configurable solution will replace a range of self-built spreadsheet solutions and consolidate the water utility’s environmental compliance in one application. With the built-in configuration flexibility, San Jose Water Company’s Locus Platform will be able to grow and change as new regulatory requirements arise.

“Our recent successes in deploying our software solutions to customers in the water utility industry proves their versatile nature. San Jose Water Company needed a data management system that was tailored to their specific business practices. The Locus Platform allows for full configurability of its data collection tools, workflows, and outputs. By using these tools, the software solution fits the business— not the other way around.” said J. Wesley Hawthorne, President of Locus Technologies. “They were also impressed with their ability to self-configure and manage their own applications, which allows them to add new applications as their needs change.”

ABOUT SAN JOSE WATER COMPANY
San Jose Water Company (SJWC), a wholly owned subsidiary of SJW Group and founded in 1866, is an investor-owned water company headquartered in San Jose and is one of the largest and most technically sophisticated urban water system in the United States. SJWC serves over 1 million people in the greater San Jose metropolitan area comprising about 138 square miles. The utility delivers safe, high quality, and reliable water and exceptional customer service.

The six characteristics of the “perfect” EHS application

 

Build your own EHS apps with Locus Platform

A configurable application-building platform lets you easily build and reconfigure apps that perfectly fit your business needs.

In the EHS&S industry, companies and organizations demand a unique set of needs from their software applications.

There are many software tools and applications available out there aimed to assist with any aspect of your company. Many buyers get stuck on the question of how to find the perfect app solution for their business needs, especially considering that these needs grow and evolve over time. They spend money and time researching the perfect app that fits their unique situation.

An unexpected solution to this dilemma lies in a configurable software platform— designed specifically to allow you to easily build and reconfigure apps that perfectly fit your business needs.

Developing custom applications on a cloud-based application development platform has a number of advantages that you should consider before deciding to buy an off-the-shelf application that happens to tick all the boxes on your features list. This solution delivers easily configurable, scalable, and well-integrated applications that will help you drive your productivity and success in the future.

 

Currency cost icon  Lower long-term costs

Custom app development on a platform means you can create a custom application that is specifically tailored to your company’s needs, as well as being focused on scalability and efficiency.

Off-the-shelf software may initially seem like the faster and cheaper option, but the lack of customization for day-to-day operations is ultimately inefficient (and often leads users to invent their own manual processes outside the software to compensate for the software’s inefficiencies).  As the application is used more often, even the smallest issues can grow exponentially, leading to costs that will far outweigh your initial savings on the off-the-shelf software.

 

Configure customize icon  Better productivity = higher ROI

Configurable custom applications that are specifically designed with your needs in mind will help your team work faster and smarter.  Well-integrated apps on a unified platform can yield major efficiency gains, since all the data is in one place and users do not have to switch between different applications or websites as part of their workflow.

Another added benefit comes from the interoperability of apps coexisting on the same platform, which can drastically reduce input requirements, as well as the need for multiple QA/QC processes.  Input once, use many times.

 

Speed fast icon  Save time, adapt faster

The ability of an organization to quickly shift technology strategies can mean the difference between dominance and obsolescence in many industries.  A configurable platform enables you to rapidly customize and deploy your application, with a fraction of the time and resources that would be required for an off-the-shelf application.

 

User Interface UI icon  Common UI, data and security model

Platform applications share the same user interface, security, and configuration-data model amongst all apps.  There is no need to manage data integration or sync issues.

Additionally, new software upgrades are easily deployed to a large number of users, so users will remain in a familiar interface across all apps.  These benefits support faster and easier deployment, as well as rapid user adoption— both of which are critical to success and a high ROI for any solution.

 

Integration icon  Built-in support for integration with other platforms

Advanced APIs (to support integration of third-party, enterprise, Internet of Things, or legacy applications not on the platform) are interoperable and will help maximize your team’s productivity.

Off-the-shelf software may not be compatible with other programs.  You may need one software product to read IoT data from sensors, another to launch an incident management workflow, and yet another to file a new SAP purchase order.  If the programs do not communicate effectively, they will hinder your work process.

A custom platform app can integrate with a wider set of APIs from different software and data partners, providing a seamless flow of information.

 

Mobile icon  Mobile capability

Mobile applications have become a significant extension of any web-based application.  A configurable app platform inherently supports an easy transition from a web app to a mobile app, without any extra development efforts.  This saves time, money, and resources needed to maintain the mobile app.  It also resolves any data integration or usability issues that integrating a third-party, custom mobile app could cause with your application.
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Still looking for the right EHS software to revolutionize your environmental and compliance initiatives?  Book a demo with us today!

 

Rehan Shah - Senior Software Engineer

About guest blogger— Rehan Shah, Locus Technologies

An avid programmer, Rehan Shah is passionate about programming and making the world a better place.  At Locus, Rehan gets the opportunity to combine both his passions, making his job much more fun and intriguing.

After graduating from Purdue with a degree in computer engineering, he spent the next 10 years working for industry leaders including HP, Oracle, and ServiceNow.  Now at Locus, he’s a senior software engineer in the Locus Platform dev team, an agile dev team lead and a self-proclaimed Chief Hackathon Officer.

Cortina Rancheria selects Locus Technologies’ EIM for its water quality and environmental management system software

The Locus EIM SaaS will streamline the Cortina Rancheria environmental monitoring program under U.S. EPA Clean Water Act

San Francisco, Calif., 1 November 2016 — Locus Technologies, a leader in environmental and compliance enterprise management software, announced today that the Cortina Rancheria Kletsel Dehe Band of Wintun Indians (Cortina Rancheria) has selected Locus EIM as its environmental information management system.

Cortina Rancheria is implementing the Locus EIM SaaS-based software to manage their environmental monitoring under the U.S. EPA Clean Water Act.  Locus EIM will enable the tribe to consolidate and better manage its field, water quality, and air monitoring data, with output reporting to the EPA WQX database.

Locus EIM is a comprehensive environmental data management system designed for the variety and complexity of environmental sampling and analysis. EIM has all the built-in tools necessary for any environmental media sampling event, and it includes a powerful, integrated mobile application to streamline data acquisition.  With built-in sample planning, laboratory data upload, and a wide range of reporting and visualization tools, EIM is a complete solution for any environmental monitoring and reporting need and an excellent fit for natural resources monitoring.

“As the U.S. EPA recently approved the Cortina Rancheria Kletsel Dehe Band of Wintun Indians’ right to develop tribal water quality standards, the timing for EIM implementation is perfect.  Their use of EIM will help achieve their environmental stewardship goals by providing them the software tools to efficiently manage their water quality and tribal resources” said Wes Hawthorne, President of Locus.  “Our EIM software will also support their need to upload data to the EPA’s systems in a timely and efficient manner”.

ABOUT CORTINA INDIAN RANCHERIA
Cortina Rancheria is a federally recognized tribe, enacted in 1907 by order of the U.S. Secretary of the Interior.  The Tribe has a formally adopted constitution and is governed by a duly elected five (5) member Tribal Council, overseen by the General Council.  The Rancheria is located approximately seventeen (17) miles southeast of Williams, CA at the base of the Western Foothills.  The Rancheria consists of 640 acres of sovereign land and resources and has over 200 Tribal members.

How to choose the right EHS vendor (or, turning a minefield into a playground)

 

In today’s Internet-driven age, consumers are overwhelmed by an abundance of choices and information on every conceivable product on the marketplace.  The same is true for businesses looking to buy software solutions. Selecting an enterprise-wide EHS&S software solution can be a feat for any organization.

Whether you have been tasked to research vendors from the EHS shop window, or you are driving the data evolution in your business to move from spreadsheets (or worse – paper) to a 21st century-ready alternative— the task at hand can seem daunting and fraught with challenge.

Establishing a timeline and setting milestones along the way will help you break down your mission into manageable, bite-size chunks. Here are some helpful tips to find the right EHS vendor for you — and remember, it’s a marathon, not a sprint!

 

Cartoon of EHS stakeholders considering a cloud EHS software solution

Different departments and stakeholders will have different goals– don’t forget to consider how the EHS software solution will help them, too.

Who are the stakeholders?

As the individual spearheading this project, you are not the only one with skin in the game, nor is this likely confined to your team. Multiple business units, divisions, and departments are not only going to have to use a new EHS software solution – they need to like doing so.

The different stakeholders also come with their own individual business goals, and they will be looking to the new EHS software solution to assist them.  Can you carefully engage different areas of your business to find the key drivers?

Even better – assign project leaders within business units to join your selection process, attending demos and providing critical feedback along the way. After all, more heads are better than one.

 

The nice-to-have’s vs. the need-to-have’s

Many of us in the EHS&S industry share similar passions, such as the desire to help reduce climate change and help businesses move to more environmentally-friendly ways of operating.

Sadly, this isn’t at the top of every company’s list of priorities.  But we can all agree that the most important and critical areas are compliance-driven.

Think about which local, state, and federal regulations you are bound by and must adhere to at all costs. It’s all well and good, having a software that can calculate CO2 emissions saved from a new “green” initiative.  But shouldn’t it also be smart enough to alert you when a permit is up for renewal?

Take time to compile a list of all areas you need to keep on top of.  The right software should be able to keep you one step ahead, not left scrambling around, collecting data from all of your sites to meet a certain deadline.

 

Who to engage? 

EHS conference attendees networking

Conferences such as those hosted by NAEM are a great place to network with other EHS professionals and ask your peers about their experience with specific software vendors.

Trying to select a shortlist of vendors to demo with is no easy feat, especially when an Internet search throws up 20 pages of results.  Fortunately, there are plenty of independent sources and conferences that exist specifically to help you in this endeavor.  The National Association of Environmental Managers (NAEM) is one example.  Networking with other EHS professionals can lead to recommendations and “been there, done that” advice on who the key players are.

It’s also important to remember that EHS vendors are not necessarily built for every terrain, and some specialize in different areas (i.e., health and safety, air emissions, waste management, etc.).  I have yet to come across two businesses with the exact same EHS needs and requirements, so remember to regard your own company as the unique entity that it is.

Once you have a feel for the vendors that are most suitable for your needs, you should start engaging sales professionals in initial 20-30 minute conversations on what you are trying to achieve, as well as finding out more from vendors on their potential suitability for your project.

 

EHS software demos are the easiest way to find out if the EHS software will meet your requirements

Before a demo, give the vendor as much detail about your unique requirements, business processes, and ultimate goals as you’re willing to share– this will help the vendor focus on the most relevant functionality for your needs.

Evaluating the market

Once you have a shortlist of worthy candidates, the next logical step is to schedule some demos.  I recommend a 60-90 minute demo to begin with – anything shorter is not worthwhile to get a full grasp on the software capabilities.

There seems to be two schools of thought regarding demos and how much information to provide to the vendor, prior to the big day.  Some companies like to keep their cards close to their chest and ask to see the “out-of-the-box” functionality.  Others choose to provide the vendor upfront with their detailed requirements, existing reports, and sample data, in order for the demo to focus specifically on what the customer is looking to solve.

I favor the latter approach, as it gives the vendor the opportunity to tailor the demo to the needs that are of most importance to the customer.  This helps both sides to focus the conversation on exactly how the software functionality will make the customer’s job easier.  Tell them what you want to achieve or what you’re struggling with, and let them do the work of showing you how their product will solve all your problems.  And quite frankly, if you are looking to catch out a vendor who doesn’t have everything you need, then the relationship is already off to a pretty bad start!

Longer sessions and “focus groups” can be arranged as a follow-up.  Second and third demos are par for the course in most selection processes.  These additional demos will give you a chance to whittle down the competition, plus give you the opportunity to reflect and to go back to the vendors with any additional questions, requirements, and clarifications.

 

Going steady

As you continue through the purchasing process, you will find yourself building bonds with the best vendors.  This working relationship is key to a lasting experience that assists your business in getting the “mission-critical” EHS work done.

EHS vendors collaborate with their customers

As your relationship with a vendor grows, you should start to see evidence of a cross-departmental team that is committed to your satisfaction and your business’s compliance success.

The best EHS vendors will have a healthy mix of subject matter experts, project managers, developers, and sales professionals – all dedicated to keeping your business compliant and happy enough to renew your subscription, year after year.

Pricing is obviously a concern for any customer, and it’s important that you fully understand what the vendor is going to charge you.  The last thing you want is to agree on a project and implementation process, only to be hit with a hefty bill once the software has been deployed – for what you felt was a minor change.

Useful questions to ask:

  • Is the software configurable?
  • How much support is available to me?
  • What happens when you upgrade to a new version?
  • How much data can I store on your platform?

Once you have settled on a vendor and are ready to embark on the implementation, the real fun begins.  Now you can start to reap the benefits of your carefully planned and executed selection process.

Good luck out there!

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Still looking for the right EHS software to revolutionize your environmental and compliance initiatives?  Book a demo with us today!

 

Remy Leaf - Sales Engineer at Locus Technologies

About guest blogger— Remy Leaf, Locus Technologies

Remy Leaf has worked in the EHS industry for 6 years, since graduating from the University of the West of England with a BSc in Environmental Management & Sustainability. His current role with Locus is Sales Engineer, working with new and prospective customers to identify their EHS targets.

Improving Arsenic detection and keeping it out of drinking water

Arsenic, a naturally occurring element, is one of the many drinking water contaminants actively monitored by drinking water systems because it can result in adverse health conditions, including an increased risk for a range of cancers. U.S. EPA and the U.S. Bureau of Reclamation (USBR) are joining forces to launch the Arsenic Sensor Prize Competition for the development of new technology to detect arsenic in water. If you are interested in participating you can read more here:

https://blog.epa.gov/blog/2016/09/were-sensing-a-change-in-water-monitoring-introducing-the-arsenic-sensor-prize-competition/

The use of arsenic as a poison is widely documented. As a result, many people are alarmed when they hear that their drinking water, either from a public or private water system, may contain any amount of arsenic. Exposure to arsenic in drinking water at the level the U.S. Environmental Protection Agency (EPA) currently deems as safe in the United States (10 parts per billion) still may induce adverse health outcomes. The U.S. EPA recently lowered the Maximum Contaminant Level (MCL) for arsenic to 10 µ/L in public water supplies—a regulated level that is considered “safe” for a lifetime of exposure—yet concentrations of 100 µ/L and higher are commonly found in private, unregulated well water in regions where arsenic is geologically abundant, including upper New England (Massachusetts, New Hampshire, Maine), Florida, and large parts of the Upper Midwest, the Southwest, and the Rocky Mountains.

Arsenic is a natural component of the earth’s crust and is widely distributed throughout the environment in the air, water and land. It is highly toxic in its inorganic form.

Arsenic in drinking water.

Measuring and testing for arsenic require expensive instruments and lab work, as well as time. However, with new and emerging technologies, a more efficient arsenic monitoring technology could help to improve the monitoring system, reduce costs, and better protect human health and the environment. Typically, samples are sent to a laboratory for analysis, with results available days to weeks later. New technology could accelerate this process by allowing for immediate detection of arsenic in water. This could reduce monitoring costs and help water utilities more effectively control treatment to remove arsenic from the drinking water supply.
The Arsenic Sensor Prize Competition aims to improve the existing process with upcoming and emerging technology. The competition is not exclusively restricted to sensor developers but seeks applicants from all fields, including information technology. For example, besides sensor technologies, a new data collection and transmission technologies such as Internet of Things (IoT) can also accelerate water quality characterization process or better data management, visualization, and reporting via cloud-based SaaS technologies. Applicant criteria include anyone with ideas for how to rapidly, accurately, and cost-effectively measure arsenic in water.

Locus Technologies is a software company that specializes in providing a SaaS-based solution for water quality management. Arsenic is one of  a key and prolific contaminants in our vast water quality databases. We have a keen interest in supporting this excellent and timely competition to help find a way to automate detection and data collection of arsenic and other contaminants in real time. To help shed some light on the  importance of arsenic in drinking water, we performed a quick check on a total number of arsenic records, hits, and locations across all customers in Locus SaaS EIM (Yes multi-tenant SaaS as otherwise, this statistic would be impossible to gather). This is what we found:

Total number of analytical records: >520,000,000
Number of Arsenic Records: 248,850
Number of Arsenic hits (above action limit MCL of 10 µ/L): 112,597
Number of Arsenic locations: 19,304

If you have ideas and  are interested in helping protect our nation’s drinking water, Locus encourages you to participate. We will have a special prize for the winner.

Locus introduces visual rule configuration to Locus Platform SaaS

The new visual rule configuration leverages the latest web technologies. We designed it to efficiently perform tasks in the software configuration process – without any programming. This helps Locus Platform customers meet rapidly changing EHS&S software requirements at lower cost.

SAN FRANCISCO, Calif., 18 October 2016 —

Locus Technologies (Locus), the leader in cloud-based environmental, sustainability, energy, and compliance management software, has once again expanded on the configurability of its cloud-based Locus Platform. Locus Platform is introducing new visual rule configuration, which allows users to conditionally change the behavior of fields within any form using a simple interface that requires no additional software code.

The system can be easily configured to make certain fields conditionally visible, editable, and required based on other information entered by the user. This makes data-dependent forms easy to construct for any application. This feature is available for all existing Locus Platform applications, as well as for customers building their own applications using the Platform’s configuration tools.

This new feature is pertinent to all EHS applications. System administrators are able to follow a simple setup wizard to create many kinds of dynamic input forms, such as collecting additional information if a user responds ‘no’ to an audit question, or displaying waste code options if a waste profile is categorized as hazardous. With visual rules, the these applications can now be reconfigured for any user without the need for any expensive software development.

With this functionality, Locus Platform emerges as a market leader in EHS&S rule management systems. The intuitive, graphical approach will make it popular with domain experts, as well as managers. EHS&S departments will be able to create and maintain business rules and to automate a wide variety of operational decisions specific to their organization, without needing any programming knowledge. Visual rule configuration reduces the time it takes to develop, implement, and update their applications, compared to traditional software.

“One of the great benefits of the Locus Platform has always been its configurability. Businesses don’t need to modify their practices and policies to fit an off-the-shelf EHS&S solution with predefined forms, features, and rules. Rather, the solution can be configured to their existing practices – without the need to ask a vendor to do it for them. And with the new visual rules feature, that configuration is easier than ever,” said Wes Hawthorne, President of Locus.

“Keeping the end users’ perspective in mind, we’ve packed the same 20-plus years of domain expertise that Locus has been offering into a highly configurable and scalable new software platform, built from the ground up using the latest web technologies,” remarked Neno Duplan, CEO of Locus.

Historic binding agreement reached to cut greenhouse gasses from HFC

There are roughly 1.6 billion new air conditioning units expected to come on stream by 2050, reflecting increased demand from Asia, Latin America, and Africa.

On 15 October 2016 in Kigali, Rwanda nearly 200 nations have agreed a legally binding agreement to cut back on greenhouse gasses used in refrigerators and air conditioners, a significant move against climate change.
The International deal would require countries to phase out greenhouse gasses called hydrofluorocarbons beginning in 2019.

Under the agreement, developed nations, including much of Europe, the United States, China, and India commit to reducing their use of the gasses incrementally, starting with a 10 percent cut by 2019 with the goal of an 80% reduction globally by 2047. But many wealthier nations and companies have already begun to reduce their use of HFCs.

A parallel deal was struck last year in Paris to slow the growth of carbon emissions, the most prevalent greenhouse gas emitted by the burning of fossil fuels. That deal entered into force earlier this month. But unlike the Paris agreement, the Kigali deal is legally binding, has very specific timetables and has an agreement by developed economies to help emerging countries adapt their technology.

The HFC agreement comes in the form of an amendment to the Montreal Protocol, an international treaty undertaken nearly 30 years ago to protect the Earth’s ozone layer.

According to the Wall Steet Journal article, Chemours Co., a publicly traded chemicals company spun off from DuPont Co. last year (and Locus Technologies customer), said that it was introducing a new line of gasses to help replace HFCs for some industrial-scale refrigeration and air-cooling systems.

The deal is the latest installment in the US administration’s efforts to curb the global greenhouse-gas emissions that scientists say are warming the planet with harmful consequences. Earlier this month, countries also agreed to limit carbon emissions from global aviation for the first time ( http://locustec.com/blog/epa-plans-regulate-carbon-emissions-aircraft/ ).

HFCs account for about 1% of global greenhouse-gas emissions and 1.5% of all U.S. greenhouse-gas emissions, according to the U.S. Energy Information Administration. But they are considered one of the fastest-growing greenhouses gasses in the world. The agency predicts HFC emissions could increase up to 15% a year globally if they aren’t limited.

As a greenhouse gas, HFCs are more potent than carbon dioxide. Their heat-trapping capacity can be hundreds or thousands of times that of carbon dioxide, according to the U.S. Environmental Protection Agency. Plus, some HFCs can stay in the atmosphere for hundreds of years, according to a 2007 report by the Intergovernmental Panel on Climate Change. As a result, even small amounts can have profound, long-lasting effects on the environment.

HFCs belong to a family of compounds known as fluorinated gasses. Such substances don’t exist in nature; they are entirely man-made, according to the EPA. After the Montreal Protocol, HFCs were developed to replace another class of fluorinated compounds, known as chlorofluorocarbons, because these were depleting the ozone layer.

One of the industry challenges will be to track, organize, and report on avalanches of data stemming from the binding HFC compliance requirements. SaaS like Locus Platform is ready for the challenge.