Careers

Entry Level Product Engineer (D2)

Position Information
Location

Mountain View, CA
Asheville, NC

Type

Full-Time Employee

Number

D2

Position Details

We’re building the world’s most advanced Environmental Health and Safety System. The Engineering Team is growing and seeking a Software Engineer who will work as a support analyst and have expertise in the areas of SaaS, Databases, User Interface (UI), Mobile Technologies and Authentication. Must have a deep technical understanding of software and is capable of taking a holistic view of complex systems. Must be proficient analysts who can collaborate with all of our engineering teams to quickly analyze and diagnose issues for product improvement.

Responsibilities
  • Develop product expertise in various Locus products, User Interface, Mobile Devices, Authentication (Native, SAML)
  • Advanced understanding of Mobile software such as iOS
  • Advanced understanding of all browsers and use of developer tools
  • Passion for web or application development
  • Expertise in assisting customer in the use of a SaaS product
  • Drive and participate in the product defect/enhancement process with Development by accurately identifying defects and enhancements and communicating status to stakeholders
  • Ability to collaborate with multiple teams throughout the Product life cycle, including Development, Product Management, Program Management and other technical teams.
  • Track and manage customer reported issues via a case management system adhering to best practices.
Requirements
  • 2+ years of experience providing technical support for enterprise software applications (SaaS)
  • Working knowledge of Java, JavaScript, JSON, HTTP, C#, SQL
  • Excellent problem solving, analytical and troubleshooting skills
  • Ability to absorb new technology and features
  • Capable of excelling in a fast paced environment
  • Demonstrated technical hands on experience with system or applications
  • Collaborate and communicate effectively across multiple technical teams
  • Strong Organizational and prioritization skills
  • Proven ability to drive issues towards resolution in a timely manner
  • Demonstrated customer service experience and/or strong interpersonal skills
Experience
0-2 Years
Education
Bachelor's Degree in Math/Science/Eng
Apply for this position

Apply for Entry Level Product Engineer (D2)

First name

Last name

Email address

Phone number

Current location (city/state)

Position Location

Are you willing to relocate?

Present work status

Are you legally eligible to work in the U.S.?

Online resume or LinkedIn profile URL

Comments

Locus is committed to preserving your privacy.